Hertz Car Rental Phone Number: Your Ultimate Guide to Contacting Hertz

Need to get in touch with Hertz Car Rental? Whether you’re facing a booking issue, need roadside assistance, or want to inquire about a specific rental policy, finding the right Hertz car rental phone number can save you time and hassle. This comprehensive guide provides you with all the essential contact details, helpful tips, and alternative ways to reach Hertz customer service, ensuring a smooth rental experience.

How to Find the Right Hertz Phone Number

While a quick Google search will reveal a general Hertz customer service number, finding the most relevant number for your specific need can sometimes be tricky. Here’s how to navigate the Hertz phone system efficiently:

• Check your rental agreement: Your rental agreement often lists specific contact numbers for issues related to your rental, such as accidents or breakdowns.
• Visit the Hertz website: The Hertz website offers a dedicated “Contact Us” page with various phone numbers categorized by location and service type.
• Use the Hertz mobile app: Download the Hertz app for quick access to contact numbers, roadside assistance, and other helpful resources.

Hertz Website Contact Us Page

Common Hertz Car Rental Phone Numbers

Here are some frequently used Hertz phone numbers:

• Hertz US Reservations: (800) 654-3131
• Hertz International Reservations: +1 (402) 697-2178
• Hertz Roadside Assistance: (800) 654-5060
• Hertz Customer Service (General): (844) 484-3789

Navigating the Hertz Phone System

Once you’ve dialed the appropriate Hertz phone number, be prepared to navigate an automated system. Listen carefully to the menu options, as selecting the right ones will expedite your call. Typically, you’ll encounter options for:

1. Existing Reservations: For managing current bookings, modifications, or cancellations.
2. New Reservations: To make a new car rental reservation.
3. Roadside Assistance: For immediate assistance with breakdowns, accidents, or lockouts.
4. Customer Service: For general inquiries, complaints, or feedback.

Hertz Mobile App Roadside Assistance

Tips for a Smooth Call Experience

• Have your rental information handy: Be prepared with your confirmation number, rental dates, and driver’s license number.
• Clearly state your reason for calling: This will help the Hertz representative direct your call efficiently.
• Be patient and polite: Customer service representatives are there to assist you.
• Note down the representative’s name and ID: This can be helpful for future reference.

Alternative Ways to Contact Hertz

Besides calling, Hertz offers alternative ways to get in touch:

• Live Chat: Connect with a Hertz representative in real-time through the website or mobile app.
• Email: Send your inquiries or feedback through the online form on the Hertz website.
• Social Media: Reach out to Hertz through their official social media channels like Facebook or Twitter.

Hertz Car Rent: Your Questions Answered

Can I modify my Hertz reservation online?

Yes, you can modify most Hertz car rent reservations online through the “Manage Booking” section on their website or mobile app. You’ll need your reservation number and last name to access your booking.

What if I experience an issue with my rental car?

If you encounter a problem with your rental car, contact Hertz Roadside Assistance immediately at (800) 654-5060. They offer 24/7 support for breakdowns, accidents, or any other vehicle-related issues.

Does Hertz offer discounts for military members?

Yes, Hertz provides special discounts for active military personnel and veterans. Learn more about the USAA rental car discount and other available discounts on their website.

How do I contact Hertz customer service after business hours?

While Hertz customer service operates within specific business hours, their Roadside Assistance line is available 24/7 at (800) 654-5060. You can also try using their live chat feature if available.

What if I need to file a complaint with Hertz?

You can file a complaint with Hertz through their website’s “Contact Us” page, selecting the “Complaints” category. Be sure to provide detailed information regarding your rental experience and any issues you encountered.

Hertz Live Chat Support

Conclusion

Finding the correct Hertz car rental phone number and navigating their customer service options is crucial for a smooth rental experience. Remember to utilize the resources available online, be prepared with your rental information, and communicate your needs clearly for the most efficient assistance. And should you have any further questions or require additional support, don’t hesitate to reach out to Hertz through their various contact channels.

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