“Autel failed to update authorization info.” It’s a message no mechanic wants to see, especially when you’re itching to use your new Autel scanner on that finicky BMW 3 Series that just rolled in. You’re not alone! This is a surprisingly common problem, and luckily, it’s usually not too difficult to fix.
What does “Autel Failed to Update Authorization Info” even mean?
Think of it this way: your Autel scanner is like a smartphone, and the authorization info is like its operating system. Just like your phone needs regular updates to function correctly, your Autel scanner needs to stay up-to-date to access the latest features, bug fixes, and most importantly, vehicle coverage.
When your Autel scanner says “failed to update authorization info,” it means the update process was interrupted or unsuccessful, leaving your device stuck in a sort of digital limbo.
Why does it happen? Here are some common culprits:
- Internet Connection Issues: A shaky internet connection during the update process is like trying to build a house on a foundation of sand – it’s just not going to work.
- Firewall Interference: Your computer’s firewall might be a bit too enthusiastic about protecting your system, mistakenly blocking the Autel update process.
- Autel Server Problems: Even the best of us have bad days, and sometimes the Autel server itself might be experiencing temporary outages or glitches.
- Corrupted Update Files: Imagine downloading a puzzle with missing pieces. A corrupted update file is similar; it won’t allow the update to install correctly.
Alright, so how do I fix this?
Don’t worry, we’ve got your back! Here’s a step-by-step guide to troubleshoot the “Autel failed to update authorization info” error:
-
Check your Internet Connection: First things first, ensure you have a stable and reliable internet connection. Try restarting your router or connecting to a different network.
-
Disable your Firewall (Temporarily): While we don’t recommend permanently disabling your firewall, temporarily turning it off during the Autel update process can help rule out any interference.
-
Verify the Autel Server Status: Head over to the official Autel website or their social media channels to see if they’ve reported any server outages or maintenance.
-
Re-download the Update Files: Corrupted files can wreak havoc. Try downloading the update files again, ensuring you’re downloading from a trusted source (the official Autel website is your best bet).
-
Contact Autel Support: If all else fails, don’t hesitate to reach out to the experts! The Autel support team can provide personalized assistance and guidance.
**autel_scanner_update_error|Autel Scanner Update Error|A Mechanic struggling to fix an Autel scanner update error. The mechanic is looking at the screen showing the error message: “Autel failed to update authorization info.”**
Still seeing the error?
Let’s dive into some more specific scenarios:
“My Autel MaxiSys MS906TS keeps failing to update. Help!”
The MS906TS is a powerhouse for diagnosing European cars, from Mercedes-Benz on the Autobahn to Audis navigating the streets of London. If your MS906TS is acting up, double-check that you’re using the correct update procedure and that your device has enough storage space.
“My Autel AP200 won’t update after I tried to use it on my Ford F-150. What’s wrong?”
The AP200 is a fantastic tool for DIYers, but even the toughest trucks need the right software. If your AP200 is struggling after a Ford F-150 encounter, make sure you’re using the correct software version for your vehicle.
**autel_maxisys_ms906ts|Autel MaxiSys MS906TS|A mechanic using an Autel MaxiSys MS906TS scanner to diagnose a European car. The scanner is connected to the car, and the mechanic is looking at the screen showing the error message: “Autel failed to update authorization info.”**
